Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Goole | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Goole is a GPhC-registered online pharmacy weight loss clinic serving Goole and the surrounding area. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller responsible for your personal information. Our pharmacy is registered with the General Pharmaceutical Council (GPhC No. 9012511). If you have any questions about this policy or how we handle your data, please contact us using the details provided at the end of this document.

2. Data We Collect

To provide you with safe and effective pharmacy services, we may collect the following types of information:

Personal details: Full name, date of birth, gender, and contact information including address, email, and phone number.
Health information: Medical history, current medications, weight, BMI, and other health data necessary to assess your suitability for weight loss treatment.
Order and payment information: Details relating to your prescription orders, delivery preferences, and payment records.
Technical data: IP address, browser type, and usage data collected when you visit our website.

3. How We Use Your Data

We use your personal and health information for the following purposes:

To assess your suitability for weight loss treatments and issue appropriate prescriptions.
To process and fulfil your orders. Once your consultation is approved by our pharmacist, delivery is made within 1 working day.
To communicate with you regarding your treatment, order status, or any clinical concerns.
To maintain accurate patient records as required by pharmacy law and professional regulation.
To comply with our legal and regulatory obligations as a GPhC-registered pharmacy.
To improve our website and services based on anonymised usage data.

Our lawful bases for processing your data include: performance of a contract, compliance with a legal obligation, and, where required for health data, explicit consent or the provision of healthcare.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files placed on your device.

Essential cookies: Required for the website to function correctly.
Analytics cookies: Help us understand website traffic and user behaviour using anonymised data.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect how some parts of our website function.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary and with appropriate safeguards in place:

Healthcare professionals: Prescribers or clinicians involved in your care may receive relevant health information.
Delivery partners: Your name and delivery address are shared with our courier to fulfil your order.
Payment processors: Secure third-party providers handle payment transactions. We do not store full card details.
Regulatory bodies: We may be legally required to share information with bodies such as the GPhC, NHS, or law enforcement.

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where required by law. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised personnel only.

8. Contact Us

If you have any questions, concerns, or requests relating to your personal data, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Goole
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

If you are unhappy with how we have handled your data, you have the right to raise a concern with the relevant supervisory authority responsible for data protection in the UK.